Editorial Complaints Policy

At EastEndVapeCo, we are committed to maintaining the highest standards of editorial integrity and transparency. We strive to provide accurate, balanced, and well-researched content related to CBD, vaping, and wellness. However, we recognize that from time to time, concerns or complaints about our editorial content may arise. This Editorial Complaints Policy outlines how we handle such complaints and ensures a fair and timely resolution process.

Submitting a Complaint

If you have a complaint about any content published on EastEndVapeCo, please follow these steps to submit your complaint:

Identify the Issue

Clearly identify the specific content (e.g., article title, URL) and describe the nature of your complaint in detail.

Contact Us

Send your complaint via email to [email protected]. Please include “Editorial Complaint” in the subject line.

Provide Evidence

If possible, provide evidence to support your complaint, such as inaccuracies, factual errors, or violations of our editorial standards.

Contact Information

Include your contact information (name, email address, phone number) so that we can follow up with you regarding your complaint.

Review Process

Once we receive your complaint, we will initiate the following review process:

Initial Review

Our editorial team will carefully review your complaint and the content in question to assess its validity and determine the appropriate course of action.


If necessary, we may conduct further investigation, which may include consulting relevant experts, reviewing sources, and examining our editorial processes.


We will acknowledge receipt of your complaint and aim to provide a substantive response within14 days. If additional time is required for a thorough investigation, we will inform you of the delay and provide regular updates on the progress of our review.


Upon completing our review, we will take appropriate actions based on the findings. This may include correcting errors, clarifying information, updating content, or providing an explanation of our editorial decisions.


If you are not satisfied with our initial response or resolution of your complaint, you may request a further review or appeal by contacting [email protected].


We respect your privacy and will handle your complaint with confidentiality. We may need to disclose details of your complaint to relevant parties involved in the review process, but we will not share your personal information without your consent unless required by law.

Contact Us

If you have any questions about our Editorial Complaints Policy or wish to submit a complaint, please contact us at [email protected]. We value your feedback and are committed to addressing your concerns promptly and fairly.

Thank you for helping us maintain the quality and integrity of our content at EastEndVapeCo.

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